Terms of Service
Last updated: December 2024
1. Agreement to Terms
By accessing or using the services provided by KuWeX Studios ("Company," "we," "us," or "our"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.
2. Services
KuWeX Studios provides digital services including but not limited to web development, mobile app development, branding and design, digital marketing, multimedia production, and technology consultancy. The specific scope, deliverables, and timeline for each project will be outlined in a separate project agreement or proposal.
3. Project Agreements
Each project undertaken by KuWeX Studios will be governed by a separate project agreement that includes:
- Detailed scope of work and deliverables
- Project timeline and milestones
- Pricing and payment terms
- Revision and feedback processes
- Intellectual property rights
4. Payment Terms
Unless otherwise specified in the project agreement:
- A 50% deposit is required before work commences
- The remaining balance is due upon project completion
- Payments are non-refundable once work has begun
- Late payments may incur additional fees
5. Intellectual Property
Upon full payment, clients receive ownership of the final deliverables as specified in the project agreement. KuWeX Studios retains the right to display completed work in our portfolio and marketing materials unless otherwise agreed in writing. Any pre-existing intellectual property, third-party assets, or proprietary tools used remain the property of their respective owners.
6. Client Responsibilities
Clients agree to:
- Provide accurate and complete information necessary for the project
- Respond to requests for feedback and approvals in a timely manner
- Ensure they have the rights to any content provided for use in the project
- Make payments according to the agreed schedule
7. Revisions and Changes
The number of revisions included in a project will be specified in the project agreement. Additional revisions or changes to the project scope may incur additional charges. Significant changes to the project scope may require a new project agreement.
8. Confidentiality
Both parties agree to keep confidential any proprietary or sensitive information shared during the course of the project. This obligation survives the termination of the business relationship.
9. Limitation of Liability
KuWeX Studios shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from the use of our services. Our total liability shall not exceed the amount paid by the client for the specific project in question.
10. Termination
Either party may terminate a project agreement with written notice. In the event of termination, the client shall pay for all work completed up to the termination date. Any deposits paid are non-refundable.
11. Governing Law
These Terms of Service shall be governed by and construed in accordance with the laws of Zimbabwe. Any disputes arising from these terms shall be resolved through negotiation, mediation, or the courts of Zimbabwe.
12. Changes to Terms
We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting to our website. Continued use of our services after changes constitutes acceptance of the modified terms.
13. Contact Information
For questions about these Terms of Service, please contact us at:
- Email: projects@kuwex.co
- Phone: +263 719 066 891
- Address: Harare, Zimbabwe